Length: 6 to 8 hours

Time:

9:00 am daily (except Christmas Day and New Year's Day). Click here for a list of the available pickup locations. Airport area pick-up costs an additional $8.00 per person, payable day of tour.

Summary:

Tour includes complimentary hotel pick-up & drop-off for hotels within the city of San Francisco. From designated San Francisco Airport area hotels, $8.00 per person pickup fee to be paid on the day of the tour. Another bonus - FREE Pier 39 FunPack valued at over $400 - free discount coupons for shopping eating and having fun at famous Pier 39 on Fisherman's Wharf - available upon request when you take this tour with us (while supplies last). Children under 5 may ride in an adult's lap for free. Alcatraz Tickets must be picked up by the cardholder. If you are purchasing tickets as a gift, please note that in the Comments section. Please reserve online. Call 888-814-2305 for more information.

There is a $5.95 USD processing fee per order. This is a flat fee regardless of the number of tickets or tours purchased on an order. There is a service charge per ticket. This charge will be reflected on your summary before you checkout. The total shown includes any and all taxes, fuel surcharges, and service fees. There are no additional charges, unless otherwise specified.

There is no refund. All sales are final. There is no refund if you cancel the tour, or if you do not show up for the tour at the designated time. If for any reason the Alcatraz portion of this tour is not available, we may contact you via email/phone to see about switching the times. (During the busy season, the Alcatraz portion will be canceled and you will be notified.) If we cannot accommodate the Alcatraz ticket time, you will still be confirmed for the City Tour portion. There is no refund on this portion of the tour.

If changes are allowed on a tour or activity, a $20.00 per reservation change fee will be applied for any change to a reservation. Please note that some tours and activities do not allow any changes. Date changes can only be made only if we can confirm availability on the new date. While we cannot guarantee any changes can be made, all change requests must be submitted a minimum of 24 hours prior to the tour departure and must be handled on an individual basis through our Reservations Center.

You will thoroughly enjoy touring the island and walking through the cell block where Al Capone, the Birdman of Alcatraz, and many others were once held. The infamous prison is located on Alcatraz Island - just a 10-minute ferry ride from San Francisco's Fisherman's Wharf.

On the city tour, you will see all the major sights in San Francisco -- from Pier 33, Alcatraz Landing, and the Golden Gate Bridge to the Pacific Ocean to Twin Peaks to Chinatown, and much more. Alcatraz is a must-see, and tours are often sold out up to two weeks in advance, so book early!

This tour combines the Alcatraz Tour with the San Francisco City Tour.

 

Alcatraz Tour Description:

Alcatraz Island is a 25-acre island located just 1 1/4-miles from San Francisco's Fisherman's Wharf. Alcatraz is best known as the infamous and notorious former federal prison - home to the likes of Al Capone, George "Machine Gun" Kelley, and Robert "The Birdman" Stroud. From 1933 to 1963, the Federal Bureau of Prisons used the facility as a maximum security prison. It was closed in 1963 due to its expense. Today Alcatraz swarms with tourists -- about a million a year.

Your trip to Alcatraz departs on a ferry from the dock at Pier 33. The ferry across the San Francisco Bay takes about 10 minutes.

To reach the Cell House, you walk from the wharf up the steep hill on the old service road. The Cell House is at the top of the island. Along the way, you can stop and visit exhibits, see a variety of buildings that were used for various prison uses, and enjoy the views. Access: SEAT (Sustainable Easy Access Transport), is available for wheelchair users and visitors with a mobility need who are unable to walk up the quarter mile, 12% grade hill. Another option is to walk along the Agave Trail. The trail begins near the ferryboat landing on the east side of Alcatraz Island and continues to the southern tip of the island. The Agave Trail passes through a protected bird sanctuary and features beautiful plants and flowers. This trail offers fabulous views of San Francisco and the Golden Gate Bridge.

The 35-minute audio headset tour of the Alcatraz cell block is a real highlight (for those who purchase the ticket that includes the Audio Tour). This tour is available in six languages: English, French, German, Italian, Japanese and Spanish. During the tour, you will hear stories from former inmates and prison guards as you walk through the cellblock. After the Cell Block tour, there is time to see all the sites around the island and visit the Alcatraz museum and bookshop.

Ferries depart approximately every half-hour back to San Francisco. You are free to stay as long as you like. Average time spent is 2 to 2 1/2-hours.

 

San Francisco City Tour Description:

Enjoy a sightseeing tour of San Francisco. Let our knowledgeable tour guides inform and entertain you while you relax and enjoy this exciting 3 1/2-hour tour of the city. You'll see all the major sights in San Francisco, and the tour will stop for several great photo opportunities.

You'll see the major sights in San Francisco, including: Fisherman's Wharf, The Marina District, San Francisco Bay, Palace of Fine Arts, Presidio National Park, Golden Gate Bridge, Golden Gate Park, Cliff House, Ocean Beach and Pacific Ocean, Chinatown, Italian North Beach, Victorian Homes (Painted Ladies), Cable Cars, Nob Hill, Civic Center, City Hall, Opera House, Financial District, Union Square, Coit Tower, Bay Bridge, Twin Peaks, and Ghirardelli Square.

The City Tour includes three or four scheduled stops for 10 to 25 minutes at selected sights around the city of San Francisco. We often stop at the Golden Gate Bridge and Twin Peaks (weather and traffic permitting). Other popular stops include the Palace of Fine Arts, the Cliff House and City Hall. This is an excellent way to see San Francisco in a short space of time or to orient you for a longer stay. When you add up the costs of a rental car, parking, and gasoline alone, not to speak of the aggravation of trying to navigate the streets of San Francisco, you will quickly find that San Francisco is not an inexpensive city to tour. We will pick you up at your hotel, guarantee your space on the tours of your choice, and provide an informative tour of the city of San Francisco.

Please Note: The San Francisco City Tour with Alcatraz Tour lasts 6 to 8 hours, with the city tour occurring first. Exact timing will depend upon departure times for Alcatraz tickets available for the date of your tour. There are MANY sights to see on Fisherman's Wharf before and after your tour to Alcatraz.

If you've already seen Alcatraz, take our San Francisco City Tour

Important Note: This is a top quality tour of San Francisco! There are other companies offering San Francisco City Tours, but the tours are not comparable. Tour with us and be assured of a great tour with nice people and an excellent tour guide in new, state-of-the-art tour buses!

San Francisco City Tour information:

• Benefits:
  • Tour Alcatraz Island, and see all the major sights in San Francisco or Muir Woods/Sausalito with an informative and entertaining tour guide.

• Operates:
  • Daily except Christmas Day and New Years Day.

• Departs From:
  • Our office near San Francisco's Fisherman's Wharf, or free pickups from most San Francisco hotels.

• Free Hotel Pick-Up:
  • Yes - at most San Francisco hotels. Click here for a list of the available pickup locations. Hotel Drop-Off is not included on Alcatraz tours. Airport area pick-up costs an additional $8.00 per person, payable day of tour. If you are not staying at a hotel where we pick-up, you can meet the tour at our office near Fisherman's Wharf; the address and phone will be sent to you in the email confirmation sent after you make your reservations.

• Duration:
  • 6 to 8 hours. Exact timing will depend upon departure times for Alcatraz tickets provided by the National Park Service for the date of your tour.

• Departure Times:
  • 9:00 am.

Important Tour Information:

Payment: All tours must be prepaid by credit card. A confirmation and E-Ticket will be sent to you by email. You may reserve and pay online with confidence as we use secure servers and process tens of thousands of transactions online annually.

Tickets & Confirmation: You will receive an email confirming your credit card charge immediately after submitting your reservation. Alcatraz ticket confirmations are sent 10 to 30 days prior to your tour. If you order is less than 10 days prior, we will make every effor to send your ticket confirmation within 72 hours from receipt of your order. You will receive two ticket conformations as this is a combination tour that consists of (1) a San Francisco City Tour, and (2) the Alcatraz Tour. The City Tours is by bus and Alcatraz is by boat.

Why Choose Us? Tour with us and be assured of a great tour with nice people and an excellent tour guide in new, state-of-the-art tour buses! This is a top quality tour of San Francisco! There are other companies offering San Francisco City Tours, but the tours are not comparable.

Weather: The weather in San Francisco and at Alcatraz can change suddenly. It can be cold and foggy one morning and sunny that afternoon. Be prepared, and dress in layers. Fog is common from June through September; temperatures may range from 38 degrees F (3 degress C) to 75 degrees G (24 degrees C).

Parking: On-street parking can be difficult to find, and parking spaces usually have a two-hour maximum time limit, which doesn't work for this tour. There are numerous commercial lots. Please arrive early to find a parking space, exchange your E-Ticket Receipt for the boarding tickets, and wait in line for boarding.

What to Wear: Be prepared, and dress in layers. We suggest comfortable walking shoes with grip-type soles. It is an outdoor, uphill walk to the prison. Sunglasses and sun screen are recommended.

Food and Beverage: There is no food service on Alcatraz. Eating is restricted to the dock area. Snacks are sold on the ferries. Drinking fountains are located at the island dock and near the lighthouse.

Alcatraz Tour Cancellation Policy & Terms

• Your order does not guarantee availability of tickets. Alcatraz tickets are often sold out for specific dates and times. Your order is not confirmed until you receive a second email from us advising that the order has been placed and confirmed. You will receive two emails from us; the first will confirm that your order was placed and your credit card was charged. It is the second email that will confirm the availability of the tickets and that the tickets were secured for you.
• Alcatraz tickets sell out very quickly and often far in advance. If tickets for the date and/or time you need are not available, your order will automatically be canceled and your money refunded.
• No Refunds or Changes:
  • There are absolutely no refunds on Alcatraz tickets, unless tickets are not available for the date and time you requested.
  • There are no exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. So once you buy a ticket, that's it -- no changes at all.
  • There can be no changes on Alcatraz tickets. Once you have purchased the tickets, that's it. You have tickets for that date and time, and we are unable to change the date or the time.
  • Tickets shall be null and void and of no value unless utilized by the customer on the date and time on the tickets.
• Maximum Order:
  • Ticket sales for Alcatraz are limited to 8 tickets per household within any 30 day period. If you order more than 8 tickets, we may need to contact you to obtain an additional name, address, and credit card per each 8 tickets to comply with this National Park policy.
• Online Orders Only - No Phone Orders: Tickets may be ordered online only. We do not take telephone orders for Alcatraz tickets only.
  • Resale of tickets is strictly prohibited.
  • To the extent permitted by law, the management reserves the right to refund the purchase price of the ticket and to revoke the rights granted herein.
• Other Terms:
  • Please click here to read our complete Terms and Conditions.

IMPORTANT ORDERING INFORMATION

Please read this information BEFORE ordering Alcatraz tickets. By purchasing, you are indicating that you have read and agree to the following.

• Your Alcatraz Tickets:
  • We provide a booking service for purchasing Alcatraz tickets. The price includes our per-ticket booking fee and processing fee of $6 to $10. Your order authorizes us to purchase the tickets in your name.
  • TICKETS MUST BE PICKED UP BY THE CARDHOLDER. If you are using your credit card to purchase Alcatraz Tickets, you must be present to pick up the tickets. You will pick up your tickets at the Will Call Window at Pier 33. You will need the credit card used to order the tickets as your identification and a valid photo ID (driver's license or passport). Tickets may not be picked up prior to the tour date.
• There is a $5.95 USD processing fee per order. This is a flat fee regardless of the number of tickets or tours purchased on an order.
• Your credit card statement will show two charges - one for Alcatraz Media and one for the Alcatraz tickets.
• Attention Debit Card Users
  Please be aware that an attempted purchase of Alcatraz tickets with a bank debit card, even if the purchase is declined, will result in a temporary deduction from the account associated with the debit card. This deduction will be credited back to the account within several days of the attempted transaction. The time frame of the charge being reversed is determined by the bank or institution issuing the debit card. Customers with duplicate charges on their debit card must contact their bank or institution with questions about the status of these charges. ZZ Tours is not responsible for duplicate charges to any account associated with a debit card. In order to avoid duplicate charges please only click on process order once.

Tour includes complimentary hotel pick-up & drop-off for hotels within the city of San Francisco. From designated San Francisco Airport area hotels, $8.00 per person pickup fee to be paid on the day of the tour. Another bonus - FREE Pier 39 FunPack valued at over $400 - free discount coupons for shopping eating and having fun at famous Pier 39 on Fisherman's Wharf - available upon request when you take this tour with us (while supplies last). Children under 5 may ride in an adult's lap for free. Alcatraz Tickets must be picked up by the cardholder. If you are purchasing tickets as a gift, please note that in the Comments section. Please reserve online. Call 888-814-2305 for more information.

Alcatraz Island Sightseeing	Beautiful View of Alcatraz Island
Coit Tower and the San Francisco Bay	Lombard Street - The Crookedest Street in the World
The Painted Ladies Victorian Houses at Alamo Square